Terms And Conditions

Dry & Raw
Last Updated: 19/6/2026

1. Introduction

Welcome to Dry & Raw (“Company,” “we,” “our,” or “us”). These Terms and Conditions (“Terms”) govern your access to and use of the Dry & Raw website, including the purchase of dairy products, pantry items, and related goods through our online store.

By accessing, browsing, or using our website, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our website.

2. Eligibility

By using this website, you represent and warrant that:

  • You have the legal capacity to enter into binding agreements.
  • All information you provide is accurate, current, and complete.

3. Products and Services

Dry & Raw offers dairy products, pantry items, and related food products for sale through its website.

We make reasonable efforts to ensure product descriptions, images, pricing, and availability are accurate. However, we do not guarantee that all information is error-free, complete, or current.

Product packaging, ingredients, and appearance may vary from images displayed on the website.

4. Orders

Order Acceptance

All orders are subject to acceptance and availability. We reserve the right to:

  • Refuse or cancel any order.
  • Limit quantities purchased.
  • Restrict orders that appear fraudulent or unauthorized.

Order Confirmation

Receipt of an order confirmation email does not constitute acceptance of an order. Acceptance occurs when the order has been processed and dispatched.

5. Pricing and Payment

Pricing

All prices displayed on the website are in USD unless otherwise stated.

Prices may change without notice.

Payment

Currently we accept cash on delivery as displayed on the website.

6. Shipping and Delivery

Delivery times provided are estimates only and are not guaranteed.

Risk of loss and ownership of products transfer to the customer upon delivery.

7. Fresh and Perishable Products

Many products sold by Dry & Raw are food products, including dairy items, which may be perishable.

Customers are responsible for:

  • Providing accurate delivery information.
  • Ensuring someone is available to receive deliveries where necessary.
  • Properly storing products after delivery according to packaging instructions.

Dry & Raw is not responsible for product deterioration resulting from delayed acceptance, improper storage, or customer handling after delivery.

8. Returns and Refunds

Due to the nature of food and perishable products, returns may not be accepted unless:

  • The product is defective.
  • The product is damaged upon delivery.
  • The wrong item was delivered.
  • The product is expired upon delivery.

Customers must report any issue within [24] hours of receiving the order.

Approved refunds or replacements will be processed in accordance with our Refund Policy.

9. Account Registration

If you create an account, you agree to:

  • Maintain the confidentiality of your login credentials.
  • Accept responsibility for activities conducted under your account.
  • Notify us immediately of any unauthorized use.

We reserve the right to suspend or terminate accounts that violate these Terms.

10. Promotions and Discounts

Promotional offers, discount codes, and special campaigns:

  • May be subject to separate terms.
  • Cannot be combined unless explicitly stated.
  • May be modified or withdrawn at any time.

11. Intellectual Property

All content on the website, including:

  • Logos
  • Trademarks
  • Product descriptions
  • Images
  • Graphics
  • Text
  • Website design

is owned by or licensed to Dry & Raw and is protected by applicable intellectual property laws.

You may not copy, reproduce, distribute, modify, or exploit any content without prior written permission.

12. Prohibited Uses

You agree not to:

  • Use the website for unlawful purposes.
  • Attempt unauthorized access to our systems.
  • Interfere with website functionality.
  • Upload malicious software or code.
  • Misrepresent your identity.
  • Use automated tools to access or scrape the website without authorization.

13. Indemnification

You agree to indemnify and hold harmless Dry & Raw, its directors, employees, affiliates, and service providers from any claims, damages, liabilities, costs, or expenses arising from:

  • Your violation of these Terms.
  • Your misuse of the website.
  • Your violation of applicable laws.

14. Privacy

Your use of the website is also governed by our Privacy Policy, which explains how we collect, use, and protect personal information.

15. Force Majeure

Dry & Raw shall not be liable for any delay or failure to perform resulting from causes beyond our reasonable control, including:

  • Natural disasters
  • Government actions
  • Labor disputes
  • Supply chain disruptions
  • Internet outages
  • Pandemics
  • War or civil unrest

16. Governing Law

These Terms shall be governed by and construed in accordance with the laws of Lebanon, without regard to conflict of law principles.

Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts of Beirut, Lebanon.

17. Changes to These Terms

We reserve the right to modify these Terms at any time.

Updated versions will be posted on the website with a revised “Last Updated” date. Continued use of the website after changes are posted constitutes acceptance of the revised Terms.

18. Contact Information

If you have any questions regarding these Terms and Conditions, please contact us:

Dry & Raw
Email: Info@dryandraw.com
Phone: +961 3 904 543
Address: Antelias, Sawma Street, Sawma Center, GF
Website: dryandraw.com